Speak with freight operations
Connect directly with our dispatch specialists for shipment updates, customs clearance, and global cargo routing.
General inquiry dispatch
Our commercial operations desk will review and reply with routing options.
Average response within 90 minutes
Toll-free cargo coordination line
Mon–Fri: 08:00–18:00
Saturday: 09:00–13:00 (Terminal operations)
Global Logistics Center
456 International Way, Citytown, CT 78910
ISO 9001 & IATA Cargo certified operations. All freight handling conforms strictly to international customs regulations.
Urgent shipment support, available 24/7
Speak directly with an active duty dispatcher for flight diversions, customs holds, or time-critical freight releases worldwide.
Active route diversion
Direct connection to airfield coordinators and port master dispatches.
Immediate customs clearance
Expedited regulatory agent assignment for flagged or held cargo manifests.
Guaranteed 15-minute response
Incident logs reviewed and escalated in real time by senior operations leads.