Operational framework governing multimodal cargo handling, bills of lading, and global regulatory compliance across maritime, air, and overland routes.

All freight handled by Movex Logistics operates strictly under internationally recognized transport conventions, including the Montreal Convention 1999 (Air Freight), the Hague-Visby Rules (Ocean Freight), and the CMR Convention for cross-border road trucking. Consignors and consignees agree that our standard electronic or printed Bill of Lading (BOL) or Air Waybill (AWB) constitutes the conclusive carriage contract. Shipments routed through regional terminals are subject to the domestic commercial codes of the host nation alongside applicable international transport mandates.

Standard coverage limitations, declaration protocols for high-value merchandise, and secondary cargo insurance terms.

Unless a higher ad valorem freight value is declared in writing prior to cargo tender and corresponding supplemental valuation charges are settled, Movex Logistics liability remains limited strictly to statutory treaty thresholds: 22 SDR (Special Drawing Rights) per kilogram for air freight, and 2 SDR per gross kilogram (or 666.67 SDR per package) for ocean freight. Movex Logistics strongly advises all commercial shippers to obtain comprehensive all-risk freight insurance for full cargo value recovery in the event of force majeure, maritime jettison, or extreme transport disruption.

Consignor packing standards, hazardous material declarations, and carrier rights to verify manifest contents.

The consignor holds sole responsibility for ensuring cargo is adequately packaged, crated, banded, and palletized to endure ordinary transit vibrations, climatic shifts, and mechanical transfer. Movex Logistics maintains the regulatory right, alongside authorized border authorities, to open, inspect, and scan any container or consignment suspected of inaccurate classification, weight misrepresentation, or containing undeclared hazardous materials (HAZMAT/DG). Shipments failing safety clearance will be isolated at the shipper's expense.

Standard free-time allowances at marine terminals, rail heads, and bonded facilities, alongside daily detention schedules.

Standard terminal free-time is allotted per commercial service agreement (typically 4 business days for standard ocean containers and 48 hours for bonded air cargo). Once published free-time expires, daily demurrage and storage tariffs accrue automatically until formal customs release and physical equipment pull. Consignees are held financially liable for equipment detention fees incurred when ocean carrier containers or chassis are held past agreed turn-around deadlines.

Protocols for physical delivery receipt, visible exterior damage notations, and electronic signature validation.

Delivery is deemed complete when the consignee, designated site agent, or customs broker executes an electronic Proof of Delivery (e-POD) or physical delivery receipt. Any visible packaging damage, seal tampering, or missing pallets must be documented explicitly on the delivery receipt prior to the driver or courier leaving the site. Signatures without recorded exceptions constitute prima facie evidence that the shipment was surrendered in sound operational condition.

Filing windows for transit damage, partial loss, non-delivery, and necessary documentation standards.

Formal claims for apparent exterior damage must be registered within 3 calendar days of delivery. For concealed damage discovered during uncrating, formal notice must reach Movex Logistics in writing within 14 calendar days of handover, accompanied by high-resolution photographic proof and retained outer packaging. Non-delivery claims must be submitted within 60 days of the scheduled delivery target. All freight charges must remain fully paid prior to claim evaluation.